Contact Us
Hey there, welcome to 101 Pickleball! We’re thrilled that you want to reach out. Whether you have a question about our paddles, need help with an order, or just want to talk pickleball, we’re all ears.
Why Reach Out?
Because we’re not just about paddles—we’re all about people. When you connect with 101 Pickleball, you’re talking to real folks who love the sport as much as you do. Here’s what we can help you with:
- Product Questions: Not sure which paddle suits your game? Want to know the difference between our models? Shoot us a message, and we’ll help you figure it out.
- Order Support: Need help tracking your order, changing it, or ran into an issue? Let us know, and we’ll get it sorted quickly.
- Feedback & Suggestions: Your thoughts matter! If you have ideas on how we can get better, we’re all ears. We’d love to hear how you’re enjoying our gear too!
- Warranty and Returns: We stand by our products, but if something’s not quite right, reach out and we’ll make it right.
- Just Want to Say Hi?: Got a story to share or want to talk about your latest pickleball game? We’d love to hear it.
How Can You Reach Us?
We’ve got a few ways for you to get in touch. Choose whichever works best:
1. Email Us
The easiest way to reach us is by dropping a line at 101grouppb@gmail.com We usually respond within 24 hours on business days.
2. Give Us a Call
Want to chat directly? Call us at (917) 916-5753 between 9 AM - 5 PM EST, Monday to Friday. If we can’t pick up, leave us a message and we’ll call you back.
3. Connect on Social Media
We’re active on social media, so follow us, send a DM, or tag us in your posts!
- Instagram: @101Pickleball
- Facebook: 101Pickleball
Our Promise
When you choose 101 Pickleball, you’re not just buying a product—you’re becoming part of our family. Here’s what we promise you:
- Top-Notch Quality: Every paddle is designed with care and precision. If it’s not good enough for us, it’s not good enough for you.
- Quick Shipping: We get it—you want to get on the court as soon as possible. We work hard to ship orders fast so you can start playing.
- Friendly Support: Got a question? We’re here to help. Our team is dedicated to making sure you have a great experience, every time.
- Community Spirit: We’re passionate about pickleball and love supporting clubs, sponsoring events, and getting involved in the community.
Ready to Talk?
If you’re ready to connect, use any of the contact methods above, or fill out our Contact Form. We can’t wait to hear from you and help with whatever you need.
Thank you for being part of the 101 Pickleball family. See you on the court!
We would like to inform you that due to the overwhelming demand during the holiday season, our support team may require up to 24 hours to respond to your inquiries.